WHITES INSURANCE SOLUTIONS

PRIVACY & SECURITY POLICY

Effective Date: 3/8/2023

  • White Insurance Solutions LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, forms, phone calls, text messages, and other communications.


    Information We Collect

    We may collect personal information including, but not limited to:

    • Name

    • Phone number

    • Email address

    • Mailing address

    • Date of birth

    • Medicare or insurance-related information (when voluntarily provided)

    • Information submitted through website forms or appointment requests

    • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

    We collect this information only when you voluntarily provide it or when it is necessary to provide insurance-related services.


    How We Use Your Information

    We use your information to:

    • Respond to inquiries and requests

    • Provide insurance quotes, reviews, and enrollment assistance

    • Communicate about appointments, services, and coverage updates

    • Send educational or informational messages related to insurance products

    • Maintain compliance with applicable laws and regulations

    We do not sell or rent your personal information.


    Text Messaging and Mobile Information (IMPORTANT)

    If you provide your phone number, you may receive text messages related to:

    • Appointment reminders

    • Coverage updates

    • Enrollment or service-related communications

    • Educational or informational insurance content

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.


    Information sharing to subcontractors in support services (such as customer service, CRM platforms, or communication providers) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Message frequency may vary. Message and data rates may apply. You may opt out of text messaging at any time by replying STOP. For help, reply HELP.

    SMS Consent and Opt-In

    By submitting your information through our website forms, appointment requests, or other opt-in methods, you expressly consent to receive text messages from White Insurance Solutions LLC. Consent to receive text messages is obtained when you check the SMS consent box on our forms or otherwise affirmatively agree to receive text communications. Consent is not a condition of purchase.

    Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.


    Cookies and Website Analytics

    Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools may collect non-identifiable information such as browser type or pages visited. You may disable cookies through your browser settings.


    Information Sharing

    We may share information only:

    • With insurance carriers for enrollment and servicing purposes

    • With service providers that support our operations (CRM, phone, text platforms)

    • When required by law or regulatory authorities

    We do not share personal information for marketing purposes without your consent.


    Data Security

    We maintain administrative, technical, and physical safeguards to protect your information. Access is limited to authorized personnel only, and systems are monitored to prevent unauthorized access or misuse.


    Your Rights

    You have the right to:

    • Request access to your personal information

    • Request corrections to inaccurate information

    • Request limitations on certain communications

    To make a request, contact us using the information below.


    Children’s Privacy

    Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.


    Policy Updates

    This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.


    Contact Information

    If you have questions about this Privacy Policy or how your information is handled, contact us at:

    White Insurance Solutions LLC
    Email: [email protected]
    Phone: 980.254.2562
    Website: https://whitesinsol.com